If you are having problems using the site and your questions cannot be answered on the 'Site Help' page, do not hesitate in contacting a member of our team on 0114 256 9288 or by email help@petchic.co.uk.

Product Enquiries

If you have any questions with regards to products or sizes prior to ordering, we would be happy to help you decide on the most suitable choice for your pet. You can contact us by email at enquiries@petchic.co.uk or call us on  0114 256 9288

Visit Us

You can visit our shops at The Meadowhall Shopping Centre Sheffield or The Shambles in York. Please see below for the address:

Pet Chic, The Lanes, Meadowhall Centre, Sheffield, S9 1EP. www.meadowhall.co.uk Tel: 0114 256 9288.

Pet Chic, 19 Shambles, York, YO1 7LZ. Tel: 0114 256 9288.

Telephone Orders

You can place an order over the phone by calling a member of our sales team on 0114 256 9288.
Lines are open Monday to Friday 10.00am- 5.00pm, Saturday 10.00am- 5.00pm and Sunday 11.00am- 3.00pm.

If you wish to pay by cheque, please send it with a short cover note to:

PetChic
12 The Lanes
Meadowhall Centre
Sheffield
S9 1EP.

Please send your returns to:

PetChic Returns Department
12 The Lanes
Meadowhall Centre
Sheffield
S9 1EP.